Dog Training Facility…Or Not: Logistical Considerations

So you’ve decided on training in a dog training facility – now what? There are a number of options available to professional dog trainers. The greatest limiting factors will be cost and canine access to the space.

Cost
Issue –
Renting a space large enough to fulfill your training needs can be cost-prohibitive. Dog training is limited to the hours in which your clients are available. That means that group classes are typically held evenings and weekends, day training is typically daytime weekdays, and daycare high demand is Monday-Friday during the day. Be aware that you may have to provide services beyond training if you rent a facility – i.e., daycare and boarding.
Solutions –
1. Diversify your professional dog training services to fully encompass both your clients’ needs and your facility’s available hours of operation. A good example is day care during the day and classes in the evening. But get creative and find a solution that works for your clients and your product offerings.
2. Pair up with complementary businesses and share your space. The business or businesses you pair with may be dog-oriented or just dog-friendly.
3. Rather than renting or purchasing a space, investigate creative options for sharing or leasing from an existing business.

Canine Access
Issue –
In pursuing creative options, you may encounter some difficulty finding a match with other businesses or locations that will be receptive to the presence of dogs and all they entail: hair, slobber, dirt,, elimination, etc.
Solutions –
1. Yoga may not be your best bet for shared space since the participants spend much of their time on the floor and might prefer a more pristine environment – not to mention the fact that their clients have the same time needs as yours! However, there is a rising trend in doga, yoga for dogs, so perhaps just the right yoga instructor would be interested!
2. Give special consideration to businesses that have complimentary business hours. Retail locations are one example.
3. Consider pairing up with another dog-friendly business. Many doggie daycares, boarding facilities, and groomers don’t offer in-house dog training, and they most certainly are prepared for canine clients on the premises.
4. Investigate local community centers. Some have rules regarding dogs, but some do not.
Issue –
Some lease spaces have restrictions specific to dogs.
Solution –
1. You don’t know if you don’t ask. If you’re seeking your own lease space, have your agent make inquiries on properties that are otherwise a good fit.
2. Sometimes properties can be flexible and you can negotiate canine access. Perhaps boarding is not an option, but daycare is. Or perhaps certain hours can be negotiated; business parks may have interest in providing evening access for higher volume dog traffic. You don’t want to limit yourself unnecessarily, but it’s wise to know all of your options.

Privates or Groups, Make the Right Recommendation

There are a number of questions that come up in an initial dog training client consult. One of these is what specific service type best fits the client’s needs. For example, are group dog training classes the best fit or is one-on-one client coaching a better option? Consider the following factors when you make a recommendation for private versus group dog training instruction:

1. How important is individualized attention? Can your client and client dog learn well in a group, or do they have specialized needs addressed by one-on-one coaching?

2. Can you target the necessary behaviors best in the client’s home or in your training facility?

3. Is convenience important to your client?

4. Would the client dog benefit from the increased distraction of a group class? Or would this create sufficient stress that the dog would find it difficult to learn?

5. Has the client’s vet prohibited or discouraged visiting high risk areas? Even if you provide the details of your sanitation regimen, vets may not want extremely young puppies or immune compromised dogs to visit a training center. Of course, you should defer to the vet in these instances, most especially if you have already provided the details of your sanitation regimen. In these instances, in-home training is the only option, although you can discuss with your client whether coaching or day training is the best fit for their needs.

6. Are private lessons cost prohibitive for your client? This is an influencing factor, but placing a dog who needs private training in a group class for cost purposes does neither the client nor the other students any favors.

These are a few of the factors to consider when making a canine coaching product recommendation to clients on your initial phone consult.

 

Stereotypes’ Impact on Dog Training

Fluffy dogs beg to be touched, petted, and hugged. Bully breeds inspire caution, and even fear, in some people. Cropped ears create an illusion of attention, which can be intimidating to some people. And small dogs are a portable size, easily scooped up and cuddled. The simple fact is that the appearance of a dog can impact the way in which people perceive and interact with the dog. Why is this an important concept for certified professional dog trainers to understand? Clients need to be aware that bringing their dogs into public forums exposes them, and their dogs, to certain attitudes, and their professional dog trainer – that’s you! – can help them understand what those attitudes may be and how they can best prepare.

Here are a few tips:

1.      Especially fluffy, attractive, cute, or exotic looking dogs can attract attention from children and other dog lovers. These dog-loving folks may or may not ask before touching. Additionally, they may not interact in ways that the dog enjoys.

TIP: Emphasize the importance of practicing and mastering polite greetings. If the client’s dog is not particularly stranger friendly, then create a strategy for handling approaches. For example, teach a “middle” cue where the dog stands in between the clients legs, or teach a hand target so the client can quickly manipulate the dog to be on the non-approaching side of the handler’s body.

2.      Bully breeds are loved by many, but they are equally feared. Strangers may be leery or show signs of discomfort when greeting bully breed dogs.

TIP: Emphasize the importance of early socialization and polite “company” manners. Sell your bully breed clients on becoming bully breed ambassadors. Training to the highest level of their ability and making their pet a model citizen can be a rewarding endeavor. Also, encourage bully breed clients to attend appropriate venues for the level of their dog’s training, so that their dog shines in all of his public appearances.

3.      Small dogs can be leery of feet coming too close and may not enjoy being picked up by strangers, yet they are appealing to a crowd of dog lovers that may be more hesitant to approach larger dogs.

TIP: Help small dog owners to understand what interactions their dog enjoys having with strangers. Looming over the top of their head is unlikely to be a hit, but kneeling next to the dog may win a few tail wags. Once your small dog client is armed with a number of interactions his dog typically enjoys, he can instruct friendly strangers in specific, descriptive terms how to best interact with his dog. Also, being able to interpret canine body language well enough to recognize enjoyment and stress will make all interactions smoother, since the client can interrupt when his dog shows signs of discomfort.

Combating Media Misperceptions

Dogs make for great news, especially dogs that perform unusual acts that benefit their humans. Unfortunately, the media are not subject matter experts on dog behavior and can be guilty of misinterpreting or oversimplifying the dog stories they’re reporting.

In the following news article, a family dog exhibits reactive and possibly aggressive behavior toward the family’s babysitter. The article details abusive behavior perpetrated against the child and witnessed by the dog. The family discovered the abuse when their dog’s unusual behavior toward the babysitter prompted them to set a voice recorder.

http://abcnews.go.com/blogs/headlines/2013/09/hero-dog-saves-boy-from-abusive-babysitter/

As professional dog trainers, we know that most reactive and aggressive behavior exhibited by dogs is not in response to witnessing the bad acts of an individual or an indication of that individual’s bad character. It’s important to educate your clients as to the causes and treatment of aggression and reactivity. People-friendly dogs may respond adversely to a “different” person, including people of an ethnicity, mobility, or state of health that they have not routinely encountered. Some dogs have more generalized reactivity to people unknown to them.

Be aware that you will routinely encounter misconceptions, whether influenced by the media or otherwise, and that part of your job as a certified dog trainer is to help your clients make training decisions based upon accurate information, not misconceptions.

Enrichment & Exercise: Helping Your Clients Find Reasonable Alternatives

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Your clients need not train their dogs to Jerry the Daschund’s level of self-sufficiency, but this is a great example of an owner’s creativity in attempting to keep his pup mentally stimulated and exercised. You may find some clients are reluctant to provide sufficient exercise and mental stimulation for their dogs. Here are a few challenges and tips:

1.         No time for exercise. Many clients perceive their exercise options as a dog park visit, a long walk, a jog or run. That’s not necessarily true. While those can be great ways to exercise some dogs for some clients, they’re not a great fit for everyone. Recommend some alternatives that clients can do at home or that require less time. A short walk, if that’s all there is time for. Tug and fetch can be done in short bursts, right before work or after. Scenting games can be done anywhere, with little preparation, and are not time consuming.

2.         Don’t enjoy walks, what else is there? Increasing mental stimulation can be an exercise replacement for some dogs. So incorporating interactive toys, short training sessions, and games can be helpful. There are also a number of sports now available to dogs and their owners. Review some of the options with your clients and see if one or more sparks interest.

3.         Don’t see the need. This one can be a little trickier without some case specific facts. You’ll need to point out very specific ways in which greater exercise and mental stimulation will benefit your clients dog. Look at the reasons your client is asking for professional dog training help. Relate your clients specific challenges to improvements that enrichment, exercise or mental stimulation, might make.

Determine what your client’s challenges are, brainstorm some reasonable options that fit their interests and schedule, and give them a plan for getting started. Need help convincing your clients to incorporate more mental stimulation and exercise? Read our blog “Enrichment & Exercise: Why Your Clients Need to Make the Time.”

Enrichment & Exercise: Why Your Clients Need To Make The Time

Here are a few benefits to cover with your clients when encouraging them to increase exercise and mental stimulation. Enrichment is a vital component to a dog’s mental and physical health. As a certified professional dog trainer you can help your clients to understand why it’s so important to incorporate enrichment into their dogs’ daily lives.

  1. Reduce boredom. Boredom can lead to a number of problem behaviors ranging from excessive grooming/licking to nuisance barking to destructive chewing.
  2. Increased fitness and weight loss. Leaner, fitter dogs live longer and better quality lives. Mobility is increased as dogs age if they don’t carry excess weight. Heart health is improved.
  3. Sufficiently exercised dogs are calmer. Under-enriched dogs can display nervous energy that expresses itself in pacing, excessive vocalization including whining, and hyper-vigilance.
  4. Provides an outlet for natural instincts. Many games and sports incorporate natural hunting, herding, and foraging instincts.

One of the goals of your dog training business should be to help your clients get the most benefit from the best, if not least, effort. That means helping them find ways to fit enrichment into their and their dogs’ lives and finding activities that are both beneficial to the dog and enjoyable for the owner. You’re a matchmaker – matching your client dog needs with appropriate activities. See one owner’s creative solution that utilizes a toy, some moving water, and a dog’s love of fetch.

http://www.huffingtonpost.com/2013/08/12/dog-plays-fetch-with-himself-and-stream_n_3743662.html?utm_hp_ref=dogs

Changing Client Attitudes About Dominance

As a professional dog trainer, you will encounter clients who are very well educated regarding behavior, some clients who simply have a knack for reading and responding to canine body language, and clients who get misinformation from the internet, family & friends, or previous trainers. One of the more popularly discussed and commonly misunderstood concepts you’ll encounter among your clients is dominance. Be ready with a strategy to approach clients with misconceptions, as well as a few ways to explain concepts in simple and easily understood language. 

Focus on:

  1. What dominance is, rather than what it’s not. Although you certainly shouldn’t shy away from explaining misconceptions. Read “Dominance Or The Best Spot” for one approach to explaining the concept of dominance to your clients.
  2. Addressing the clients' underlying concerns and reasons for believing that dominance is an issue in their relationship with their dog. Aggression, a lack of basic pet manners like jumping when excited, and inconsistent or incomplete housetraining are all good targets for being labeled dominant behavior by clients.
  3. Providing your client with a number of tools that enable him or her to interact with their dog in positive and relationship enriching ways. Explain how certain actions can damage their relationship with their dog.

Resolving the client’s behavior and training concerns utilizing techniques that improve the client’s relationship with his dog will be one of the best tools for convincing clients to abandon their dominance misconceptions.

Talking Dogs, How Technology Can Make It Happen

Every professional dog trainer’s dream? Dogs talking to humans. In the article “Meet The Researcher Who Wants To Get Dogs Talking To Humans In Five Years,” new technology is discussed that will facilitate clearer communication between dogs and their people. Specifically, service and search dogs are both mentioned in the article as targeted audiences for the technology. Researchers are training dogs to utilize a specialized harness to indicate specific hazards, in the case of service dogs, or a specialized dummy attached to the collar to trigger a GPS location signal, in the case of search dogs.

But as a certified professional dog trainer, it’s important to remember that dogs speak to humans all the time. Dogs are social creatures, and every interaction is an attempt to convey something – I’m happy; I’m hungry; don’t take my bone; I have to pee. It requires training and practice to understand some of the more complex or subtle forms of communication, but they certainly are talking. For an in depth discussion of interpreting dog body language, register for Raising Canine’s “Canine Body Language.” Interpreting body language is an essential skill if you’re interested in becoming a professional dog trainer.

Can technology help us to improve our relationships with our dogs? Absolutely. In the instance described above, the service and search dogs are being trained to communicate in specific, human-friendly ways that a lay person can easily understand. The technology is an interface between the dog and the human that the human handler can easily interpret. So while technology can help, there is still a need for training and an understanding of body language for communication between humans who specialize in dog training and dogs to exist and improve.

Resource Guarding Face Off

For a great commentary on body language related to resource guarding, read Patricia McConnell’s blog entry “Who is Going to Win?” We can’t mention often enough that becoming a professional dog trainer means acquiring and maintaining a strong understanding of canine body language. Keep practicing, and hone those skills!

Fun Dog Training Games Keep Clients Training

One of the challenges many professional dog trainers’ clients face is a very busy schedule with limited time for training. Helping your clients to incorporate training into their daily lives and giving them fun dog training games makes the chances for compliance much greater. Linda Michaels’ blog entry “The Grazing Game” provides a number of quick and easy food games based on the concept of grazing, the scattering of kibble for a dog to hunt and then eat.  Michaels also lists a number of benefits to utilizing the grazing game.

Other time saving and motivating tips for your clients include:

  1. Use food toys when possible for feeding meals. For more information on how to get your clients started on food toys successfully, read our blog post “Stuffed Toys: What’s Inside Your Toy?” And for some tips on choosing the right toy, check out “Fun With Food.”
  2. Keep training sessions between 3 and 5 minutes. Commercial breaks work great!
  3. Keep training rewards scattered through the house, so that there are rewards handy when there’s a spare moment to train.
  4. Schedule time to train. With some clients, just actively allowing time in their schedule is enough to get them rolling with training.
  5. Pick activities that are enjoyable for the dog and the client. The more fun it is for both, the more sustainable the behavior will be. Tricks, walks, scent games – have your client try a few different activities until they find a good fit.

Help your clients to keep training fun, short, and accessible, and you’ll have better compliance, happier dogs, and happier clients.

Time saving and motivating tips for dog training clients using fun dog training games and a little planning.